Fort Knox Customer Support Representatives are online Monday through Friday, 8AM to 5PM Central. Our offices are closed for most federal banking holidays.
Our toll-free number is (888) 913-8888.
General Inquiries
Contact us by phone during business hours, or leave us a message through our online widget and our team will get back to you as soon as possible.
Account Inquiries
Current accountholders who are contacting us by phone will be asked to verify their identities using their Customer Support Challenge Phrase.
Accountholders may also leave a message through our Secure Messaging Center in the app. Communicating to us this way will tell our team that you're logged in and messaging us from behind your secure login.
Standard Operational Security
Fort Knox Customer Support Representatives will never request you to provide an account number or ask that you click a link or scan a QR code from us.
Users without a challenge phrase are encouraged to configure one, and may be asked for other personal identifying information to verify your identity prior to discussing your account details.